NFDA had an unrivaled slate of education during the 2022 International Convention & Expo in Baltimore. NFDA offered sessions that addressed technical skills; business management; the value of ceremony; marketing and community outreach; grief and bereavement; and more. The sessions offered tangible takeaways to help funeral professionals better understand the evolving needs of families and build thriving businesses.
You can still learn from the expert presenters by ordering recordings of Convention education sessions!
Recordings of the following sessions are available for purchase as digital downloads:
Sessions from Sunday, October 9 – click here for session descriptions
- Boost Preneed Sales with a Before I Die Festival, Gail Rubin
- Online Deathcare: Evolving Consumer Expectations, Scott Ankerholz, Luke Frieberg, Sally Camm, Lee Senderov
- Death in Color: Understanding the Black American Funeral Culture, Vanessa Misoon
- New Sustainable Disposition Options, Ed Gazvoda
- Understanding the Millennial Professional, Antonio Green
- Ethical Issues: Where Do I Draw the Line?, Jeff Zealley
- Design Inspiration for Funerals, Karen Bussan
- Grief, Humor and Healing, Joseph Thomas
- Creating Meaningful Cremation Rituals, Alexandra Jo
- Navigating OSHA: Upside Potential and Downside Risk, Mark Harrison
- Distracted Driving – What is Important to You?, Stewart Van Duzer
- The Price is Right: How to Compete on Service, Danielle Burmeister
- Live Streaming 2.0, Bruce Likly
- From Legislative to Legal, Chris Farmer, Lesley Witter
Sessions from Monday, October 10 – click here for session descriptions
- The Transformative Power of Hospitality, Tom Sproles
- What the Heck Should I Do with All This Tech?, Zach Garbow
- Suicide Death and Risk in a Post-COVID World, Sara Murphy
Sessions from Tuesday, October 11 – click here for session descriptions
- Funeral Rule Compliance and Update on the FTC Rule Review, Chris Farmer, Melissa Dickey
- Standing for Something Larger Than Yourself, Annette March Grier
- When Words Aren’t Enough, Michele Neff Hernandez
- Closing the Deal: Growth by Acquisition, Jeff Smith
Sessions from Wednesday, October 12 – click here for session descriptions
- Crossing and Closing the Experience – Perception Gap, Melissa Posey Loose
- Five Keys to Cremation Success, Mike Nicodemus
- The EPA and How the NFDA Formaldehyde Exposure Study Will Impact the Future of Funeral Service, Lesley Witter, Jyzk Ennis, Marisa Kreider
- How Can I Help?, Sherrie Dunlevy
Each recording is $10. To place an order:
If you placed an order for convention education session recordings while you were in Baltimore, they are available on the “Downloads” section of your member profile page.